John Barnett Computer Journalist
Windows Vista Support

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Microsoft MVP

Windows Vista - Windows Vista Administration and Support

Publisher: Train Signal, Inc

Price £75 ($149.95)

Available from: www.trainsignal.com

trainsignal

Video cover reproduced with kind permission of Train Signal, Inc

Physically demonstrating how Windows Vista works is by far the best way to get someone to absorb the information. This is why Computer Based Training (CBT) is so useful. The hands on approach of the instructor give the user the feeling of a one to one relationship which, inevitably, instils confidence and enables more of the learned knowledge to be retained.

Train Signal, Inc have perfected, in Windows Vista – Windows Vista Administration and Support, the art of the Computer Based Training video, ensuring that any user, regardless of initial skill level, can master the skills needed to succeed with Windows Vista.

Knowledge at your fingertips

The Windows Vista Training course instructor, Scott Skinger, is an experienced IT instructor who has not only worked as a network engineer, but has also been an independent consultant to a variety of companies. His relaxed approach to the learning process is extremely comforting and his enthusiasm for his subject leaves you in no doubt that the knowledge he has acquired is at your disposal.

Training at its best

Consisting of two CDs, the Windows Vista Training course contains a total of 15 selected videos (or Chapters); in all over 19 hours of intense training. The videos are recorded using Tech-Smith’s Camtasia 4 software and playback is through Windows Internet Explorer. All you have to do is slip the relevant CD into the CD-ROM, wait for the Train Signal menu to appear, and then click on the video option of your choice.

Regarding the Train Signal menu, I should point out that, if like me, you prefer to listen to the video commentary via headphones, you ensure the volume control is set to a low level when first inserting the training CD, as Train Signal’s signature audio clip, a locomotive horn and clanking rolling stock, can be pretty disconcerting to the unwary.

Real life scenarios

The Windows Vista course is set against the background of a real life scenario; in this case, Amy’s Cakehouse. The goal of this scenario is to install into the company, Amy’s Cakehouse, a networking system comprising PCs running Windows Vista and, just to add an extra ingredient into the mix (excuse the pun!); Amy also needs to upgrade her one laptop PC from Windows XP to Windows Vista. Real life scenario’s such as Amy’s Cakehouse provide hands on experience, not only of installing Windows Vista itself, but also on setting up and using Vista’s many features.

One major advantage, for an instructor, anyway, of creating video training courses is when, during a demonstration, something goes wrong. We all make mistakes and, I suppose, where a video demonstration is concerned, it is easy to brush the problem under the carpet and pretend that nothing actually happened by pausing the video recording or, indeed, actually editing the problem out. I was surprised to see that the Windows Vista course actually does the opposite. Instead of pausing the video or editing out a problem, Scott actually works through it, giving the user extra insight into how problems can be overcome.

Disk Content

As stated, the Windows Vista course contains two CDs with a total of 15 videos (or Chapters).

Disk 1 provides you with an overview of Windows Vista along with an outline of the Amy’s Cakehouse company scenario. Further videos explain the installation of Vista; its user interface and navigation; user groups; networking; mobile PC and wireless; disk management and shared folders and permissions.

Disk 2 covers security in Windows Vista; internet explorer (IE 7.0); running software on Vista; administering Vista; hardware and printing; backing up your system and, last but by no means least, for users of Vista Business, Enterprise and Ultimate there is a complete video devoted to group policy.

Verdict

The Windows Vista course gives the user an opportunity to learn at his/her own pace, and contains video demonstrations of all aspects of the Windows Vista operating system.

Because the course is based around a real life scenario company you receive hands on experience of what is likely to happen in the real world. You also have the opportunity of watching the videos over and over again until you are 100% certain that you have grasped all aspects of each particular lesson. This is really something you are unable to do in a real classroom situation.

At the end of each video Scott provides a summary of what has been discussed and also provides a list of ‘what we covered - what you should know’. These are the points you should automatically be able to complete before moving on to the next video. Call it homework, if you will, but it is extremely effective at concentrating the mind on what you have seen in the video.

The videos are professionally made and instructionally sound. Scott does an excellent job of guiding the user through the intricacies of the Windows Vista system. All in all Train Signal’s Windows Vista – Windows Vista Administration and Support is a must have for all users' who wish to master the Windows Vista operating system

  • Ease of use: 9.0   
  • Features: 9.0
  • Value for Money: 9.0   
  • Overall: 9.0